Server Migration – What do I need to do?
Please contact us at support@informXL.com to schedule a time and date to perform the migration. The informXL databases are migrated after the NEWSTAR Enterprise or FAST databases have been successfully migrated.
informXL and informXL datamart (if applicable) will not be available until the migration has been completed and the informXL analyzers have been reconfigured for the new SQL servers.
Required server and database access for a server migration is outlined in link below.