informXL Support is Just a Click Away

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Reliance on reporting tools is foundational to any organization’s ability to make informed business decisions that affect the health of the operations. At informXL, we understand this. That’s why we’re here for you 24 x 7 x 365 to ensure you have the support you depend on around your informXL reporting needs.

From training, to assistance performing a task, to bug fixes, we have you covered. Whether you’re in the field, the back office or the C suite, you can count on our support staff to serve your needs in a timely manner.

Support is available via the website, email or phone.

  • Support Website:
    • Visit the Knowledge Base for answers to commonly asked questions
    • Link to training videos right from the primary Support page
    • Check out the Docs & Downloads Center for helpful documents related to installs, report features, release notes, sample training agendas and more
  • YouTube Channel – we’ve created videos for those new to informXL to the veterans out there. Take advantage of training videos on each of the Analyzers, the Datamart and “Tips and Tricks” videos for the hungry users looking to get even more from their informXL tools.
  • Email – we have a team of experts ready to assist you when you need it. Email and one of our team members will be happy to assist.
  • WebEx – sometimes it’s necessary to hop on a WebEx to help work through a support issue, and sometimes WebEx training is just what’s needed. Either way, one-on-one time with a dedicated support expert can be arranged.
  • Phone – we’re also happy to speak by phone if needed so call us at (623) 207-1293.

Whether you’re just getting started with informXL or have used the tools for years, our staff is dedicated to ensuring you continue to find value in your informXL investment. Feel free to contact us as needed – support is just a click or call away!

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